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Job: Corporate Information & Enquiries Officer: NMeM

Purpose of the Job

Delivers day to day records and enquiries management duties including:

•efficient processing of enquiries;

•facilitation of retention of corporate information held in paper and electronic records current and closed;

• facilitation of compliance with regulatory and legal requirements and information rights legislation across NMSI; and

•provision of advice and easy and appropriate access to information for internal and external researchers.

 

Key Deliverables/Accountabilities

1.Supporting delivery of efficient and legally compliant records management and enquiries service congruent with national museum and non-departmental public body status.

2.Operates within extensive statutory and regulatory framework.

3.Provides advice and appropriate access to information to all NMSI staff and visitors.

4.Contributory care for the physical care and organisation of the corporate record (c 80,000 paper records and for electronic records as they are established).

5.Promoting the service across NMSI in order to ensure buy-in from all teams.

6.Supervision of volunteers on specific projects.

7.Technical advice regarding records management and access to information issues.

8.Take care of own personal health and safety and that of others and report any health and safety concerns appropriately. Ensure proactive compliance with NMSI H&S Policies, including risk assessments and implementing safe systems of work.

 

Working Relationships and Contacts

•Corporate Information and Enquiries Manager (line-manager) and Head of Corporate and Collections Information (CCI) for direction, guidance and support.

•Liaising with colleagues in CCI team and the wider Information Group to receive and provide support and advice and to work on joint projects.

•Staff at all levels of NMSI to provide advice and guidance on access to information issues and records management.

•Supervision of volunteers and interns regarding specific records management projects.

•Providing support to members of the public regarding enquiries or granting access to paper records.

 

Line Management and Budget Responsibility

Directly line manages: 0

Indirectly line manages: 0

Contractors/freelancers: 0

Budget Holder of £ 0

 

Candidate Profile

Experience

•Sufficient experience to be able to undertake records management tasks without direct supervision.

•Familiarity with the main elements of records management theory and practice and best practice standards including legislative requirements for access to information enquiries.

•Ability to work methodically with an analytical approach to problem solving taking the initiative within policy and precedent.

 

Skills, Knowledge and Relevant Qualifications

•Good written and oral communication skills to obtain and impart knowledge

•Knowledge of legislation, guidance and directives governing records management and information rights and an appreciation of their impact

•Good working knowledge of standard information technology packages and their applications and the ability and willingness to adapt to new systems

 

Behaviours

•Demonstrates excellent interpersonal skills

•Pays meticulous attention to detail

•Ability to use judgement and make decisions within policy and precedent

•Supportive and collaborative team working style

•Ability to follow procedures and protocols consistently

•Actively explores ideas for improvement

•Takes pride in delivering work to a high standard

•Uses initiative

 

Scope for Impact

 

The NMSI Corporate Information & Enquiries Team delivers best practice records and enquiries management procedures which support effective administration across NMSI. Such policies and procedures, incorporating a robustly operated Retention Schedule and Publication Scheme, ensure efficient use of resources – both staff and space – and facilitate appropriate access to information in the spirit of transparent operations.  The jobholder delivers core functions which underpin our status as a national museum and ensure accountability and legislative compliance and operates within an extensive framework of statutory obligations and responsibilities. Failures in this area could result in administrative and regulatory lapses and potential legal and/or financial liability.

 

Please note:

•This job description is not exhaustive and amendments and additions may be required in line with future changes in policy, regulation or organisational requirements, it will be reviewed on a regular basis.

•This role is subject to a Disclosure Scotland basic criminal record check.

 

National Museum of Science and Industry

 

Job Details

Job Title: Corporate Information and Enquiries Officer, NMSI

Department:      Corporate & Collections Information, NMSI

Location: NRM and NMeM

Reports to: Corporate Information and Enquiries Manager, NMSI            

Date:     7 December 2011

 

Please apply via our recruitment website https://vacancies.nmsi.ac.uk

 

Closing date is 22nd January

 

Interviews will be held on 10th February

 

Maternity Leaver cover for 6 months

 

Based at National Railway Museum in York and the National Media Museum in Bradford

Location:              National Railway Museum York and National Media Museum Bradford

Category:            Administration

Salary:   £16,500

Type of Contract:             Contract

Hours:   Full Time

added: Jan. 12, 2012       deadline: Jan. 22, 2012

More information

 

Downloads: http://www.nationalmuseums.org.uk/jobs/job/2425/

 

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