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Job: Lacock Abbey - House & Collections Manager

Special places have a magical power. They inspire people with extraordinary stories, Lacock Abbey & House is no exception. Set in rural Wiltshire, Lacock is famous for its picturesque streets, historic buildings and its more recent role as a television and film location. The Abbey, located at the heart of the village within its own woodland grounds, is a quirky country house of various architectural styles, built upon the foundations of a former nunnery. Visitors can experience the atmosphere of the medieval rooms and cloister court, giving the sense of the Abbey’s monastic past. In 1835 William Henry Fox Talbot invented the photographic negative at the Abbey, taking an image of the oriel window, making Lacock the birthplace of modern photography. The contents within the Abbey reflect 800 years of life here.

Sharing our love of places and people, you’ll manage the care of the Abbey and its collections while striving to improve the visitor experience through offering a glimpse into the incredible stories of the people who’ve lived here. You’ll be bringing this fascinating property to life for all of our visitors. And you’ll need to use all of your creativity and enthusiasm to make sure visitors keep coming back. There’ll be challenges. But, you’ll be ready for them. In fact, you’ll face them head on. Leading and managing a great team of staff and volunteers, you’ll be confident showcasing your big, bright ideas and helping to develop engaging plans across the property with the Lacock team, to improve visitor enjoyment which in turn will generate income and support important conservation activities. You’ll also focus your energies on making sure that the Abbey has effective security and fire protection at all times.

As part of this role involves providing out-of-hours security cover (on a rota basis), you’ll be expected to live in the provided on-site accommodation. This will include evening, weekend and Bank Holiday working. 

About you

Alongside an understanding of collections management and experience in a conservation role, you’ll have an impressive track record of managing people and places. You’re an inspirational leader and enjoy motivating your team with your exciting ideas. You’ll be happy working with big budgets and hitting big targets too. We’d also like you to have a degree or commensurate experience in a relevant field. You’ll enjoy getting things done and making things happen at this special place, like putting smiles on faces.

Incredibly rewarding

We expect a lot, but we’ll offer a great deal in return, starting with stimulating and challenging work and the opportunity to help us achieve our bold ambitions. We value your contribution, recognise the importance of a work-life balance, and are committed to your continued development. You can also look forward to free admission to all our incredible places, plus a helpful 20% off at our shops, cafes and restaurants. But they’re just the benefits we can tell you about here.

About us

Here at the National Trust, we want even more people to enjoy our extraordinary places, spaces and collections. We want people of all ages and backgrounds to get involved with them, be inspired by them, and love them as much as we do. That’s why we’ve put some bold ambitions in place. We want everyone in England, Wales and Northern Ireland to feel like a member of the National Trust and, by 2020, we want to have grown our membership to more than five million.


To be part of something special, please visit our website. Closing date: 29 February 2012. Provisional interview date: 14 March 2012.

For more information see:


Ref: NT12/07790
Location: Chippenham, Wiltshire
Contract: Permanent
Hours: Full Time
Salary: £22,652-£24,496 per annum

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