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Job: Content Developer, National Media Museum

Purpose of the Job: To research, develop and deliver content for an innovative programme of exhibitions, displays, multimedia and events.  This will include internationally significant, innovative exhibitions delivered for Media Space, working with colleagues at the Science Museum.

To ensure all processes & documentation is adhered to, liaising with colleagues across museum including Collections, Conservation and CCI.

See:https://vacancies.nmsi.ac.uk/VacancyDetails.aspx?FromSearch=True&am...

Key Deliverables/Accountabilities

1.           Research, develop and deliver authoritative and innovative content for permanent and temporary exhibitions, displays, on-line content, and events that provide inspiring experiences for visitors and build the Museum’s reputation for trialling bold, novel communication techniques including multi-media and interactive exhibits, to time and on budget

2.           Work with colleagues at the ScienceMuseum to research and develop internationally significant exhibitions for Media Space, and support the redisplay within theMediaMuseum

3.           Source and collect objects for exhibitions and associated events to aid visitors’ interpretation of agreed messages

4.           Manage placement students and volunteers as required

5.           Develop the use of web platforms to increase reach of the Museum and engage new audiences through on-line channels

6.           Write content proposals and exhibit briefs for exhibitions, on-line and interactive media to ensure agreed exhibition messages are successfully conveyed

7.           Manage relationships with external consultants and contractors to ensure delivery of agreed outcomes on time and to budget

8.           Co-ordinate the delivery of projects on time and to budget with effective management of resources

9.           Produce and deliver high quality events for a variety of audiences, including families and independent adults and enable the content to be leveraged through different media where possible

10.       Develop proposal documents and work with the Development team to deliver high quality funding proposals

11.       Work with the Press and Marketing team to increase media profile of exhibitions and events where possible and appropriate

12.       Take care of your personal health and safety and that of others and report any health and safety concerns.  Ensure proactive compliance with SMG H&S Policies, including risk assessments and implementing safe systems of work

 

Working Relationships and Contacts

  • Senior Exhibition Manager (Line Manager) – to ensure effective delivery of cultural programme
  • Head of Collections and Exhibitions(Senior Line Manager) – to ensure the exhibition programme reflects NMeM brand and values and is consistent with overall Museum programming
  • New Media team – delivery of innovative multimedia products
  • Design colleagues – delivery of high quality design for exhibition and associated products
  • Exhibition Services colleagues – delivery and installation of gallery products
  • Conservation – appropriate object handling and display
  • Learning colleagues – delivery of associated learning products
  • External experts – research of high-quality content
  • External contractors – build of new exhibitions with specialist contractors; development and delivery of specialist content including software and interactives
  • Collection colleagues – delivery of high quality content
  • Visitor research team – co-develop interpretation strategies for exhibitions
  • Development and fundraising – support the team and provide information for sponsors
  • Marketing and communications – to ensure accurate and effective marketing and PR, maximising opportunities for external communications

 

Line Management and Budget Responsibility

Directly line manages: interns and volunteers as required

Budget Holder: Budgets of up to £20,000

May manage project budgets of up to £100,000
 

Candidate Profile

Experience

  • Demonstrable evidence of co-ordinating the development and delivery of exhibitions and/or events
  • Demonstrable evidence of delivering audience-focused projects in museums or large-scale visitor attractions and/or other media outlets
  • Experience/understanding of all types of media and the challenges involved with delivering messages to a variety of different audiences
  • Demonstrable experience of working with subject specialists to deliver accurate, engaging content for non-specialist target audiences
  • Experience/understanding of effective team working, motivating and supporting staff and volunteers to ensure a cohesive, skilled and focused team.  Encouraging creativity, innovation and work of the highest quality
  • Demonstrable experience of the 2D and 3D exhibition design process
  • Demonstrable evidence of effectively working in a team, supporting colleagues and managing stakeholders
  • Demonstrable evidence of developing sound curatorial ideas and innovative ways of engaging audiences with content

 

Skills, Knowledge and Relevant Qualifications

  • A proven record in communicating contemporary practice of either Photography, Film & Broadcast or Photographic Technology, through print, multimedia, exhibitions or live events
  • Strong communication skills and ability to write high-quality content for different media, including web
  • A relevant degree in either Photography, Film & Broadcast or Photographic Technology or equivalent experience
  • An understanding of museum-based exhibits and museum visitors
  • Strong communication skills and ability to liaise with external specialists/organisations
  • Ability to handle large quantities of complicated information and break down complex content and issues into simple, compelling stories
  • Ability to research and develop accurate and engaging content within tight deadlines
  • Proven track record of delivering projects on time that involves co-ordination of a number of stakeholders
  • A high level of web literacy, preferably with knowledge of social media
  • Ability to manage and deliver complex live events with a number of stakeholders 
  • Excellent research skills and ability to originate ideas
  • Evidence of strong negotiation and influencing skills
  • Evidence of managing resources carefully
  • Evidence of coordinating the work of different teams within demanding timescales
  • Familiarity with and experience of the Prince 2 Project Management systems
  • Ability to multi-task and prioritise effectively
  • Ability to react positively to change and uncertainty
  • Ability to work to tight deadlines, often in pressured environments
  • Ability to work collaboratively with colleagues and stakeholders of different backgrounds, supporting and learning from other team members
  • Ability to manage projects effectively, maintaining excellent standards and effective communication

 

Behaviours

  • Team Working: Good team worker who demonstrates and encourages positive approaches, seeks to resolve issues and conflicts, focuses on win-win outcomes, actively champions the team; motivates others and enthusiastically shares knowledge & expertise, actively participates sensitively and flexibly as a team member
  • Achieving Results: Takes initiative and ownership to deliver results within time, quality and cost expectations. Able to work to tight deadlines, often in pressured environments. Ability to manage projects effectively and efficiently, maintaining excellent standards and effective communication. Copes well with ambiguity, competing priorities and enjoys change. Motivated, self-starter, able to work to clear outcome targets
  • Problem Solving & Creativity: Discusses problems appropriately, exploring viable options to resolve issues. Positive, proactive, unfazed by challenges and quick to look for new ways to problem solve
  • Customer Service: Proactively helps, understands customers and acts to meet their needs, enthuses about the product or service or working collaboratively with non-specialist audiences in developing cultural offers, goes the extra mile, answers all questions & provides additional information
  • Inspiring: Regularly meets with team members to clearly communicate direction for team and alignment with the organisation. Enthusiastic and committed to delivering innovative projects that place the Museum at the forefront of the field
  • Developing: Supports teams by coaching, mentoring and leading as appropriate, ensuring professional and personal development. Encourages creativity and supports innovation
  • Thinking: Makes sound decisions based on effective analysis and exploration of options. Prepared to challenge current thinking, look for opportunity for new approaches and take measured risks
  • Leadership: Ability to communicate a vision, identify strategies required to achieve the vision and translate the vision into specific targets and tasks. Confident in decision making and able to manage resistance effectively

 

Scope for Impact

  • Delivery of high quality, inspiring, audience focused experiences that increase visitor awareness of different types of media and the artistic, technological, social and cultural impact of it has on their lives
  • Delivery of a regular, rich, engaging programme of innovative products that enhances the Museum’s reputation and inspires people to learn about, engage with and create Media
  • Delivery of a series of high profile, internationally significant exhibitions in Media Space, building strong collaborative relationships with ScienceMuseum teams
  • Establish relationships with stakeholder partners to ensure that exhibition content provides life-enhancing experiences for visitors and builds the reputation of the museum as an effective, collaborative organisation to work with
  • Initiate partnerships to develop new ways of engaging researchers and experts with visitors and ensuring their experience in the Museum and online is memorable and unique
  • Proactively establish effective working relationships with colleagues across the museum to ensure sufficient resource allocation and effective delivery of all projects

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