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Jobs: Sales & Service Manager and Audience Researcher, National Media Museum

Award-winning, visionary and truly unique, the National Media Museum embraces photography, film, television, radio and the web. Part of the NMSI family of museums, we aim to engage, inspire and educate through comprehensive collections, innovative education programmes and a powerful yet sensitive approach to contemporary issues.

As Sales and Service Manager, you will implement the service strategy to ensure that we provide a consistently exceptional visitor experience while meeting sales and income targets for retail and cinemas. You will have full responsibility for sales and service in our Meet and Greet areas, in the Box Office, our cinemas (including IMAX) and Galleries 1 and 2. 

A strong track record of motivating, leading and developing a team in a competitive commercial environment is essential. You will be able to control costs, enhance sales and beat targets, while at the same time promoting best practice in Health & Safety.  Building strong relationships with other departments, senior management and external stakeholders, you will provide direction, decision-making and drive. 
The key to your success will be your skills in team building. You must be an inspired communicator, with the ability to organise, improve efficiency and give your team a shared sense of purpose. Adaptable and resourceful, you will thrive during peak periods and ensure that every individual performs to the best of their ability.

£24,000 p.a. 
Full time permanent, to include some evenings and weekends

Closing Date: 2nd October 2011

For further information or to apply for this position, please click on this link here.

Another job is also available at the NMeM as Audience Researcher to conduct audience research to support the development of exhibits, galleries, resources and website relating to the Life Online project. Life Online is an exhibition devoted to exploring the history, social impact and future of the internet. This permanent exhibition will open in March 2012.

Salary starts at £17,000 per annum, pro rata and the closing deadline for appplications is 25th September 2011. Details can be found here.

Good luck!

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